East of England Co-op
Pyramid referred · Widely adopted reports · Less manual work
Pyramid referred
Introduced to the Co-op by Pyramid themselves
Widely adopted
Reports now used across the organisation
Less manual work
Reduced reliance on manual data processes
Sector
Retail, consumer co-operative
Region
East of England, UK
Engagement
Multiple consultancy projects, working alongside the internal team
Relationship
Active client, introduced by Pyramid Analytics
The challenge
What needed
to change
The Co-op's internal data team needed extra resource and deeper Pyramid Analytics expertise, particularly as they planned a move away from legacy systems. They wanted a partner who could deliver real reporting and, at the same time, help the team build up its own capability.
What we delivered
How we
approached it
Pyramid recommended Hopton, and we have since delivered a series of consultancy projects, each shaped around a specific business requirement rather than a fixed package. The work has covered Pyramid Analytics, Power BI and broader data strategy. We built well-defined reports that have been adopted widely and are now used across the organisation. Throughout, we worked alongside the internal team to build up its capability, keeping a balance between delivering the work and leaving the team able to carry it on.
Results & benefits
What it delivered
Reduced reliance on manual data processes
Stronger confidence in the numbers
Improved visibility across departments
Cost savings through smarter, self-serve reporting
Reports that are well defined, widely adopted and used across the organisation
An internal team with more capability of its own
Hopton were recommended to us by Pyramid themselves, and from the outset they've proven to be a reliable and knowledgeable partner, not only with Pyramid but also with Power BI and broader data strategy. They've worked alongside our internal team to augment our capabilities, striking a good balance between delivery and collaboration. The team are down-to-earth, open and easy to work with, and we hope the collaboration continues as our use of Pyramid expands.
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