If you already run Pyramid Analytics, the ServiceNow acquisition is reassurance, not a reason to panic. Here is the sensible posture and the one thing worth doing now.

Already running Pyramid? Here is the sensible next move

If you already run Pyramid Analytics, the news that ServiceNow has acquired it may have prompted a quiet worry about what happens next. The short answer is that there is nothing here that calls for haste, and a fair amount to be reassured by.

Continuity is the right posture

Your platform now sits inside one of the biggest names in enterprise software, with more funding behind it and a central strategic role. The sensible response is to keep getting value from what you have built and let the roadmap develop. Sudden changes of direction, made on the strength of a headline, tend to cost more than they save.

The one thing worth doing now

If you do one thing, make it this: get your semantic layer clean and properly documented. The agreed definitions behind your reports are your most valuable asset, and, not by coincidence, the very thing ServiceNow most wanted when it bought Pyramid. A well-documented model is an asset you own. An undocumented one that lives in one person's head is a dependency, whatever platform it runs on.

Treat the news as a prompt to do the housekeeping you have been meaning to do anyway. Tidy the definitions, write them down, and make sure more than one person understands them. Whatever the roadmap brings, that work holds its value, because good foundations travel.

We set out the full read on the acquisition, for existing users and buyers alike, in What ServiceNow Saw in Pyramid Analytics.

Next step

Book an hour this month to review your Pyramid semantic layer. Are the key definitions documented? Does more than one person understand them? If not, that is the most valuable hour you will spend on analytics this quarter, and we are happy to spend it with you.

Related: What ServiceNow Saw in Pyramid Analytics | What Pyramid Analytics Is For | How we help