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What is BI as a Service?

BI as a Service (BIaaS) from Hopton Analytics is a cloud-based business intelligence solution that allows businesses to access and analyse data in real-time. It is a cost-effective way to gain insights into your business operations and make data-driven decisions. 🔍💼

At Hopton Analytics, we offer BIaaS to help businesses of all sizes leverage the power of data. Our solution is designed to be user-friendly, scalable, and customisable to meet your specific needs. 📈👨 💼

What is included in BI as a Service (BIaaS)?

The services included in a BIaaS package are typically customised to the client’s unique needs and capabilities. Companies with a robust in-house IT or business intelligence team may use these services to implement a BI platform and provide basic training. Those without these in-house capabilities or whose IT team does not have time to manage an additional system may use this service not only for initial implementation and training but also for ongoing administration and client support.

While each business intelligence company offers “as a service” packages differently, most include the following offers:

Platform Selection: Some companies may know they want to implement a business intelligence system but may not be sure which platform they’d like to use. A BIaaS company, like Hopton Analytics, will work with business leaders to help identify needs, goals, and internal capabilities. With this information, they can discuss the pros and cons of different business intelligence systems and ultimately help the business select the best platform for their specific needs.

Business Intelligence Implementation: Regardless of an in-house team’s capabilities, a majority of businesses implementing a new business intelligence platform will choose to hire an expert to assist with the implementation. This is because the process can be time-consuming and difficult, especially depending on the complexity of the company’s data sources. While some companies may have an IT team capable of overseeing the process, it may be challenging for them to do so in a timely manner or without having to put other tech or support needs on pause. Using an expert outsourced company for BI implementation such as Hopton Analytics helps to ensure that the platform is installed properly, syncs with all relevant data sources produces the dashboards and reports most relevant to business leaders and stakeholders, and is accessible to relevant team members.

Training & Change Management: Another important service included in BI as a service includes training and change management. Training refers to instructing individuals on how to best maximise business intelligence software. This may include training for the individuals using the software and/or training for those experts managing the software. Change management is a customised process for helping the adoption and implementation of the new platform go as smoothly as possible. This is an especially important task if the company has been using a different platform–or no platform at all–for a significant period of time. Change management helps to minimise resistance and increase support for the new platform.
Managed Services: A business intelligence platform requires maintenance, management, and administration to keep the platform running smoothly. These processes also help to support individuals who may be experiencing technical difficulties or who have questions about how to use the system. Finally, as business data types and sources change over time, the system will need to be updated to include these changes. For some companies, this is impractical to manage in-house. Outsourced managed services help to manage these tasks and more.

Learn more about BI as a Service from Hopton Analytics

Contact us today to learn more about how Hopton Analytics can help you unlock the full potential of your data! Our team of experts is ready to help you get started on your BI journey. 📞📧